Transport service for the Teide Tour is available from 8.00am to 9.30am. Pick-up time depends on the pick-ups scheduled for each day; it will be announced to the Customer by e-mail or text, which is why we kindly ask you to check your messages. For the same reason we need you to provide the name of your hotel or address of accommodation, as well as a mobile phone number at the time of booking.
You should be prepared for extremes in weather, both heat as well as cold, depending on the time of year in which you enjoy our Mount Teide tours.
- People with cardiovascular conditions, pregnant women, and children under the age of 3 are not allowed on the Cable Car, because of the risks posed to their health by the altitude.
- In accordance with current regulations, persons with any physical disability or motor impairment are not permitted to make the ascent by cable car, because of the potential risks if the vehicle has to be evacuated.
- It is essential to bear in mind that in the event of the failure of the cable car system due to unexpected technical reasons, passengers already at the upper station will have to make their descent on foot and using steep mountain paths.
IT IS ABSOLUTELY NECESSARY TO PRODUCE THE BOOKING CONFIRMATION, EITHER PRINTED OR DISPLAYED ON A MOBILE DEVICE.
Reservations may be cancelled or the date of the activity may be changed free of charge up to 24 hours prior to the activity. After this period, 100% of the amount will be charged.
In the event that weather conditions impede the operation of the cable car for the ‘Teide Tour and Cable car ride’ activity, the price of the cable car return ticket shall be reimbursed at the following rates: Adults €27.00 (non-resident) or €13.50 (resident); Children €13.50 (non-resident) or €9.50 (resident).
Date changes are valid for 1 year provided that the vouchers have not been redeemed. Any change of date or cancellation of the activity must be made within a period of no more than 30 days from the date of the initial booking. Up to 3 date changes are permitted.
Check our Terms and conditions for detailed information on other reasons for cancellation.
The base station’s facilities include an information centre and a shop.
Restaurant / Café
There’s a restaurant / cafeteria at the base station.
There are public toilets at the Teide Cable Car’s base station.
In case of tickets which include a discount for children or local residents, a supporting document is required to prove entitlement to discount.
Where to find us
Frequently asked questions
Check out our weekly calendar of activities and excursions on Mt Teide which we have prepared so that you can view at a glance all the information you need about our activities.
Yes, it is included.
No, pets are not allowed.
Yes. We will pick you up at a pick-up location and we will drop you off in the same spot.
No, it’s not necessary. You can download it and display it on the screen of any mobile device (phone, tablet, etc.).
We were disappointed by the number of pickups in towns other than Santa Cruz. We realised that clients were late which prolonged the journey. We had been on a Teide trip 3 years prior to this one but it was well worth visiting again.
Very helpful information when I rang up to enquire. Thank you. Easy booking and pick up. Informative trip and good stops. Enough time on the mountain to enjoy walk and views. Competent guide. And we particularly appreciated being first stop off as we were first stop on! Thank you for a well organised and enjoyable trip.
Very interesting scenery and day out. One negative - cable car is so full of people it feels like the London Underground
Hi It was not possibke ti hear what the guide was saying in the bus. The loudspeaker gave a Ecco the whole time
Well organised and structured . The guide and coach driver were very experienced and familiar with the format of the trip . There was sufficient time to enjoy all the stops and activities with clear simple but adequate briefings on timings and pick up points etc . Overall an enjoyable trip with some superb scenery and wonderful views .
This tour is a must to do. Well organized with professional staff.
Friendly guide and well planned tour.
Very good tour. Great guide and very well organised.
Good day out. We could have spent much longer exploring the rock formations in the lower caldera.
Great, tour guide and the bus trip was good as we had stops along the way for toilet/food break and also shops nearby where we could look and buy stuff. For the amount of time we had at Mt Teide was more then enough.
Very good tour, informative.
Very interesting, good guides and it's easy to buy the tickets
Very good tour, stopping at interesting places on the way up to the cable car. Very talented tour guide speaking in multiple languages.
Mooie tour veel info van gids . Niet goedkoop maar wel leuk
Great tour. If travelling from the north you get to the cable car Station at 11:30. You have up to 14:30 to explore the mountain top and have something to eat - which is more than enough time. With the wait for the next cable car and then the journey time up the summit you get up about 11:50. Unless you are hardcore walker an hour at the summit is more than enough and then journey back down for something to eat. Wear appropriate clothes - not beach wear. There are paths at the top but it is a volcano so these are uneven paths. It can also be cold. Dress appropriately! Give yourself time to get back down the mountain too on the cable car so you can enjoy something to eat. After the 14:30 they make two other stop off on teide for photos. The views from teide are amazing so take your camera but also just take some time to enjoy the views for what they are because there are some views that a photograph will never do justice too!
thank you for a well organized and hugely informative tour!
I am so happy we chose to visit the Mountain with your company. We travelled in a minibus, probably about 10 people all English speaking. Our guide, Ancor, was fantastic & extremely knowledgable, taking time to point out things we would have missed. He made sure that we got all of our photo opportunities ahead of all the large coach parties, allowing us to slowly acclimatise to the increasing altitude. Our driver, sorry I forget his name, was very accomodating & a safe, competent driver. We followed your directions, wearing sturdy footwear & layers of clothing but were horrified to see people on coaches whose small children were wearing summer dresses & sandals. A great day.
An excellent trip with a very knowledgable and communicative guide. We could have done with one or two more stops to take photographs, but all four of us in the party enjoyed the day.
Excellent tour and guide.
Bus was right on time. Guide was enthusiastic. But a plan for the day would be nice to have. Also he talked a bit too much
Our guide was knowledgeable about Tenerife’s history and geology. We made several stops along the way for photos before taking the cable car to Teide and hiking around the top. Fun adventure!
Everything as expected.
Visiting the Teide volcano is a must-do experience while in Tenerife.
A fantastic day out, guide was very informative, an amazing landscape. Glad we managed to see some real Tenerife!
The tour was excellent from the pickup to the drop off back at our hotel we enjoyed every minute of it. The mini bus was extremely comfortable and our guide Alexis was brilliant. What the doesn't know about volcanos isn't worth knowing. He gave me personally a list for knowledge that I didn't know I still had at the age of 72 . I took note on my phone and feltt like s student again. Please pass on my personal thanks to him. I cannot recommend this your enough and will definitely be repeating the experience of I return to Tenerife 👍🏆
Well organised tour with plenty of time to visit top of Teide by cable car, the ride up itself in an experience but the views from the top are amazing, we were lucky that the weather was excellent for our visit. Very good guide giving detailed information on the history of the island. What is really interesting as you go higher on the tour is the changes in landscape and flora etc. Punctual pick up and itinerary, comfortable minibus and capable driver
Friendly, very well informed tour guide who helped us to see the most amazing views of the island.
Erg mooie excursie! Enige punt: in de beschrijving staat dat je genoeg mogelijkheden en tijd hebt om te lunchen. Dit is echter niet zo, bij de kabelbaan ben je toch tijd kwijt met wachten, zowel beneden als boven. Boven wil je zo lang mogelijk blijven. Beter om te zeggen dat je lunch mee moet nemen , onderweg opeten kan
An intersting tour. For a non-Spanish speaking person it was a bit hard to follow the information given by the guide in the bus.
Total waste of money. Long and boring bus ride. Guide pointed out obvious things like here is canary clouds, ant here is canary pine-trees, and here is national park. On advert is said tour to the top, but no one is allowed on the top as is completely different tour. Better renting a car and just paying for cable car. Would not recommend