Transport service for the Teide Tour is available from 8.15am to 9.15am. Pick-up time depends on the pick-ups scheduled for each day; it will be announced to the Customer by e-mail or text the day before the activity, which is why we kindly ask you to check your messages. For the same reason we need you to provide the name of your hotel or address of accommodation, as well as a mobile phone number at the time of booking.

We will pick you up from one of the following locations:

You should be prepared for extremes in weather, both heat as well as cold, depending on the time of year in which you enjoy our Mount Teide tours.

• People with cardiovascular conditions, pregnant women, and children under the age of 3 are not allowed on the Cable Car, because of the risks posed to their health by the altitude.
• In accordance with current regulations, persons with any physical disability or motor impairment are not permitted to make the ascent by cable car, because of the potential risks if the vehicle has to be evacuated.
• It is essential to bear in mind that in the event of the failure of the cable car system due to unexpected technical reasons, passengers already at the upper station will have to make their descent on foot and using steep mountain paths.

IT IS ABSOLUTELY NECESSARY TO PRODUCE THE BOOKING CONFIRMATION, EITHER PRINTED OR DISPLAYED ON A MOBILE DEVICE.

Reservations may be cancelled or the date may be changed free of charge.

In the event that weather conditions impede the operation of the cable car for the ‘Teide Tour and Cable car ride’ activity, the price of the cable car return ticket shall be reimbursed at the following rates: Adults €27.00 (non-resident) or €13.50 (resident); Children €13.50 (non-resident) or €9.50 (resident).

Date changes are valid for 1 year provided that the vouchers have not been redeemed. Any change of date or cancellation of the activity must be made within a period of no more than 30 days from the date of the initial booking. Up to 3 date changes are permitted.

Check our Terms and conditions for detailed information on other reasons for cancellation.

Shops

The base station’s facilities include an information centre and a shop. 

Restaurant / Café

There’s a restaurant / cafeteria at the base station.

Toilets

There are public toilets at the Teide Cable Car’s base station.

In case of tickets which include a discount for children or local residents, a supporting document is required to prove entitlement to discount. 

• Available from 11.00am to 3.30pm at the Teleférico del Teide Restaurant, located on the premises of the base station, which affords fantastic panoramic views.
• We offer two different adults’ menus (Teide or Gourmet) to choose directly at the restaurant, as well as a children’s menu which will delight the youngest members of your family.

Teide Menu

• Black potato salad
• Chicken wings
• Small draft beer or soft drink
• Coffee

Gourmet Menu

• Beef burger (200 gr)
• Canarian potatoes
• Small draft beer or soft drink
• Coffee

Children’s Menu

• Chicken wings or croquettes
• Chips
• Water or soft drink

When making a reservation for one of our Mount Teide tours, please indicate which hotel you are staying at and we will send you an e-mail with the pick-up point and time.