From Santa Cruz

It depends on the option you choose. One of them includes cable car.

No. If you do not want to use the cable car, you will continue your journey by bus, while we allow some time to other customers who do wish to ride it.

No, pets are not allowed.

Yes. We will pick you up and drop you off in the same location.

No, it’s not necessary. You can download it and display it on the screen of any mobile device (phone, tablet, etc.).

From Santa Cruz

The visit to Loro Parque lasts approx. 3 hours and 15 minutes.

No. This activity includes the Loro Parque entrance ticket, which is why upon your arrival you will enter the park directly through side access gate.

Yes. We will indicate the nearest pick-up location.

Pets are not allowed on the Loro Parque + Transfer activity.

Yes. We will drop you off in the same spot which we will pick you up from.

No, it’s not necessary. You can download it and display it on the screen of any mobile device (phone, tablet, etc.).

No, pets are not allowed.

Yes, it is included.

Yes. We will pick you up at a pick-up location and we will drop you off in the same spot.

No, it’s not necessary. You can download it and display it on the screen of any mobile device (phone, tablet, etc.).

No, pets are not allowed.

Yes. We will pick you up and drop you off in the same location.

No. Since the activity starts at the base station, it is not possible.

No, it’s not necessary. You can download the reservation and display it on the screen of any mobile device (phone, tablet, etc.).

Approximately 15 minutes.

Yes, it can be done on our website Altavista mountain refuge

No. We only have vending machines with non-perishable food such as snacks, and hot and cold drinks.

If you wish, you can bring your own food and heat it up in the fully equipped kitchen.

Remember to bring your own water, and to take all refuse with you when leaving the Refuge.

No, it’s not necessary.  The beds in the refuge are equipped with bedding, pillows and blankets.

Approximately 90 minutes.

It depends on each person’s walking pace, but on average, it takes between 4 and 5,5 hours.

Less than 1 hour.

Spending a night in the Altavista Refuge allows you to access the crater between 6am and 9am on the morning after your stay.

We only close on the 24th and 31st December. However, remember to check the state of the trails leading to the Altavista Refuge in order to check if any of them is closed. You can find information about the state of the trails on our homepage.

Yes, for free. Please bear in mind, however, that none of the car parks is guarded.

Pets are not allowed in the Altavista Refuge.

The beds are assigned in order of arrival.

Yes. In common areas and some of the sleeping rooms.

No. The Altavista Refuge does not have showers, only toilets.

Children over 8 are allowed to spend the night, as long as they don’t have any health problems which could pose a risk to them during their stay, especially breathing and heart problems.

This activity is not recommended at all for pregnant women, due to the risk that a prolonged stay at such an altitude poses to their health.

The refuge closes the doors at 10pm.

The sleeping rooms before 7.30am and the common areas before 8am.

It is not possible to cancel, but you can change the date or the name on your reservation by calling +34 922 010 440 from Monday to Friday between 8am and 4pm, at least one week prior to the booked date.

You can choose another date within one year from the originally booked date, as long as there are places available. The maximum number of changes allowed is three.

No, it’s not necessary. You can download it and display it on the screen of any mobile device (phone, tablet, etc.).

No, pets are not allowed.

No. It will be conducted outdoors with portable telescopes and the Starlight guides.

Approximately 50 minutes.

In the activity in German the following telescopes are used: A Vixen VISAC Catadioptric, 200mm F1800 on a GPD2 with Synscan. A Vixen Neo Acro Refractor, 140mm F800 on a GPD2. A Vixen VMC Catadioptric, 260mm, F3000 on a NEQ6 Pro. Each one of these will point at a different celestial body.

No, pets are not allowed.

Since our astronomical observation finishes late and the Refuge closes at 10pm, it won’t be possible for you to spend a night in the highest refuge in Spain on the same day on which you enjoy this activity, because you won’t have enough time to reach the refuge before it closes.

If you wish to stay at the Parador hotel, there should be no problem. However, you will have to make a reservation at the hotel yourself.

No, it’s not necessary. You can download it and display it on the screen of any mobile device (phone, tablet, etc.).

The Cable Car at Sunset activity lasts 1,5 to 2 hours. The cocktail dinner designed by Erlantz Gorostiza, a 2-Michelin starred chef, lasts 1 hour. During the astronomical observation you will enjoy stargazing for approx. 50 minutes.

Please bear in mind that if you choose the option Sunset and Stars on Teide with pick-up, you will have to add the duration of the journey.

No, pets are not allowed.

Yes. We will pick you up and drop you off in the same location.

Is it not possible to combine this activity with a stay in the Altavista Refuge on the same day, since the Sunset and Stars activity finishes too late to allow you to reach the refuge before it closes at 10pm.

You can book this activity and stay at the Parador hotel afterwards, if you wish, but you will have to make a reservation at the hotel yourself.

Yes. You can park your vehicle for free in the parking area of the Teide Cable Car while you enjoy the activity.

Since the activity starts at the base station, it is not possible to part from the upper station.

No changes are permitted after 4pm on the day prior to the activity day. If you wish to change your booking in advance, call us at (+34) 922 010 444 between 9am and 4pm (GMT).

The cocktail dinner is served in our event room at the cable car base station.

You will conduct the astronomical observation included in this activity in a lay-by area next to the cable car facilities, once dinner is over.

The following telescopes are used during the activity: A Vixen VISAC Catadioptric, 200mm F1800 on a GPD2 with Synscan. A Vixen Neo Acro Refractor, 140mm F800 on a GPD2. A Vixen VMC Catadioptric, 260mm, F3000 on a NEQ6 Pro. Each one of these will point at a different celestial body.

There are usually no more places available on the day of the activity. We recommend booking the activity directly through the website at least one day in advance.

You cannot use the Cable Car whilst pregnant, as the ascent involves a sudden change in pressure and level of oxygen.

No, it’s not necessary. You can download your Sunset and Stars reservation and display it on the screen of any mobile device (phone, tablet, etc.).

In Spanish, German and English. You can check the visit schedule on the website of the activity.

It is not possible to visit the observatory during night hours.

Usually we visit the Carlos Sánchez telescope or the IAC-80 telescope.

Lunt LS100 H-alpha B1200 and Skywatcher ED80 with a white light filter for the photosphere.

Yes, because places are limited. Book your guided visit of the Teide Observatory online here guided visit of_ the observatory

Yes, although the visit is not recommended for children under 8 due to the complexity of the topics covered.

If you speak Spanish and you want to visit the Teide Observatory with children, we recommend the activity "Observatory especially for families"

Given that part of this guided tour takes place outside the building and involves walking up the stairs and over rocky ground, the visit is not recommended for people with mobility problems.

You should arrive at the TO’s gate outside the observatory 20 minutes before the scheduled time of the visit.

Since the guide will meet with the participants to grant them access to the facilities, please do not touch the doorbell.

The entrance to the observatory is approx. 2 km away from the access gate, so that you will drive onto the premises in your own car, and the guide will indicate where to park it.

No, pets are not allowed.

We will see the inside of a nocturnal telescope, but the inside of solar telescopes cannot be seen as the work of the scientists would be interrupted.

The guide will set up a portable solar telescope outside to observe the Sun.

You will need to contact our offices (+34 922 010 444) to book another date, since you cannot interrupt a visit once it has started nor enter the facilities without being accompanied by a guide.

Yes it is, since you will have to drive almost 2 km from the access gate to the starting point, once the group is complete, so you cannot arrive by public transport.

Your vehicle should remain parked on the premises until the end of the visit.

Yes, in the visited areas.

No, it’s not necessary. You can download it and display it on the screen of any mobile device (phone, tablet, etc.).

Usually the Carlos Sánchez telescope or the IAC-80 telescope are visited.

Lunt LS100 H-alpha B1200 and Skywatcher ED80 with a white light filter for the photosphere.

Given that part of this guided tour takes place outside the building and includes stairs and a rocky terrain, we do not recommend the visit for people with mobility problems.

No, because it is not permitted to interrupt the scientists’ work. The guide will set up a portable solar telescope outside.

Yes, in the visited areas.

No. The observation will be done outdoors with portable telescopes and the Starlight guides.

In the activity in German the following telescopes are used: A Vixen VISAC Catadioptric, 200mm F1800 on a GPD2 with Synscan. A Vixen Neo Acro Refractor, 140mm F800 on a GPD2. A Vixen VMC Catadioptric, 260mm, F3000 on a NEQ6 Pro. Each one of these will point at a different celestial body.

No, pets are not allowed.

Yes. We will pick you up and once the excursion is finished, we will drop you off in the same place.

No, it’s not necessary. You can download your Astronomic Tour reservation and display it on the screen of any mobile device (phone, tablet, etc.).

No changes are permitted after 4pm on the day prior to the activity day. If you wish to change your booking in advance, call us at (+34) 922 010 444 between 9am and 4pm (GMT).

The time slot for descent cannot be booked. The only thing you need to do is get in the queue at the upper station to descend in order of arrival.

If you are only going to buy a cable car descent ticket, we also recommend that you make the reservation online in order to avoid making the payment at the upper station, thus slowing down the queue.

Yes, although it is not recommended at all due to a higher risk of altitude sickness.

You wouldn’t have to buy/book a ticket for a child under 3.

However, if you decide to go up with a child under 2, you will have to sign a document at the base station, in which you accept all responsibility.

Your online reservation is valid for one year and you can modify or cancel it at any time at manage your booking.

No. Your reservation is valid for one year. You would only need to change the reserved date / time slot directly by following this link https://www.volcanoteide.com/en/manage_your_booking

or at the ticket office, free of charge and within one year from the originally booked date.

Remember that changes of tickets purchased at the ticket office are to be made at the ticket office as well within 30 days.

You can cancel an unused online reservation at any time free of charge if the cable car is not operational, or with an administration fee of €6 per person for any other reason. Do it by following this link manage your booking

No. You only need a permit to be able to reach the summit. You can either apply for it in advance on the National park’s website or obtain it by booking any of our hiking activities.

Teide Cable Car only closes on the 25th December.

Any other closure of its facilities is due to reasons beyond our control and it is announced on our main page as far in advance as possible.

No, pets are not allowed.

Large pieces of luggage are not allowed on board.

Large pieces of luggage are not allowed on board.

Ideally, about 30 minutes before the time your permit begins. If there are no places available in these time slots, we recommend that you book the previous time slot closest to the start time of your permit.

For area conservation reasons, the Teide National Park restricts the time to 1 hour. Also, staying at such an altitude for more than one hour increases the risk of suffering from altitude sickness.

If you have a permit to access the peak of Teide, you can stay longer at the summit, without exceeding the 2 hours you’re allowed to spend in this area.

You cannot use the Cable Car whilst pregnant, as the ascent involves a sudden change in pressure and level of oxygen.

No, it’s not necessary. You can download it and display it on the screen of any mobile device (phone, tablet, etc.).

Yes. By signing up for our activity to behold the sunset on Mount Teide with Cable Car, you can use our free parking service during the activity.

No, pets are not allowed.

Since our activity to watch the sunset from Mount Teide with Cable Car finishes at a time that does not allow you to reach the Altavista Refuge before it closes at 10.00pm, it is not possible to combine our activities at sunset or our stargazing activities with a stay in the Altavista Refuge on the day of the activity.

However, you can stay at the Parador de Las Cañadas del Teide hotel on the day of the activity, although you will need to make a reservation at the Parador hotel yourself.

This depends on the availability of spaces. That is why we recommend that you book your Cable Car at Sunset at least one day in advance.

You cannot use the Cable Car whilst pregnant, as the ascent involves a sudden change in pressure and level of oxygen.

No, it’s not necessary. You can download it and display it on the screen of any mobile device (phone, tablet, etc.).

Yes, it is included.

No, pets are not allowed.

Yes. We will pick you up at a pick-up location and we will drop you off in the same spot.

No, it’s not necessary. You can download it and display it on the screen of any mobile device (phone, tablet, etc.).

No, pets are not allowed.

This depends on the availability of spaces. That is why we recommend booking it at least one day in advance.

You cannot use the Cable Car whilst pregnant, as the ascent involves a sudden change in pressure and level of oxygen.

No, it’s not necessary. You can download it and display it on the screen of any mobile device (phone, tablet, etc.).

From Santa Cruz and La Laguna.

No, pets are not allowed.

Yes, we will drop you off in the same spot which we will pick you up from.

It is not necessary, you can download it and display it on the screen of any mobile device (phone, tablet, etc.).

No, pets are not allowed.

Yes. We will pick you up and drop you off in any location on the island. Just indicate the pick-up spot when booking, or by calling +34 922 010 444 between 8am and 4pm once you have made your reservation.

Approximately 15 minutes.

No, it’s not necessary. You can download the reservation and display it on the screen of any mobile device (phone, tablet, etc.).

No, pets are not allowed.

It depends on the option you choose.

It depends on the option you choose.

Yes. We will pick you up and drop you off in the same spot.

No, it’s not necessary. You can download it and display it on the screen of any mobile device (phone, tablet, etc.).

We will give you a refund of the cable car ticket and we will visit another area in the National Park.

Usually the Carlos Sánchez telescope or the IAC-80 telescope are visited.

Lunt LS100 H-alpha B1200 and Skywatcher ED80 with a white light filter for the photosphere.

Given that part of this guided tour takes place outside the building and includes stairs and a rocky terrain, we do not recommend the visit for people with mobility problems.

No, because it is not permitted to interrupt the scientists’ work. The guide will set up a portable solar telescope outside.

Yes, in the visited areas.

No. The observation will be done outdoors with portable telescopes and the Starlight guides.

In the activity in German the following telescopes are used: A Vixen VISAC Catadioptric, 200mm F1800 on a GPD2 with Synscan. A Vixen Neo Acro Refractor, 140mm F800 on a GPD2. A Vixen VMC Catadioptric, 260mm, F3000 on a NEQ6 Pro. Each one of these will point at a different celestial body.

No, pets are not allowed.

Yes. We will pick you up and once the excursion is finished, we will drop you off in the same place.

No, it’s not necessary. You can download your Astronomic Tour reservation and display it on the screen of any mobile device (phone, tablet, etc.).

No changes are permitted after 4pm on the day prior to the activity day. If you wish to change your booking in advance, call us at (+34) 922 010 444 between 9am and 4pm (GMT).

No. Each person is responsible for carrying their own belongings. For your comfort and well-being, we recommend that you do not carry more weight in the backpack than strictly necessary.

No, pets are not allowed.

Yes. We will pick you up and drop you off in any location on the island. Just indicate the pick-up spot when booking, or by calling +34 922 010 444 between 8am and 4pm once you have made your reservation.

It is not necessary, you can download it and display it on the screen of any mobile device (phone, tablet, etc.).