Privacy policy

DATA PROTECTION

DATA CONTROLLER

BASIC INFORMATION (1st LAYER)

TELEFERICO DEL PICO DE TEIDE, S.A. Company tax code (CIF) no. A-38002549. Registered office: Calle San Francisco, 5, 4º, 38301, Santa Cruz de Tenerife, Spain. Owner of the website www.volcanoteide.com.

ADDITIONAL INFORMATION (2nd LAYER)

Contact number: +34 922 010 440. E-mail: teleferico@telefericoteide.com

Data Protection Officer: GAC ACOSTA&TORRES, S.L. Telephone: +34 922 381 422. E-mail: info@gacacostaytorres.com

PURPOSE OF PROCESSING

BASIC INFORMATION (1st LAYER)

TELEFERICO DEL PICO DE TEIDE, S.A. informs you that the User is obliged to provide their personal information only for the purposes for which it is collected. It is nevertheless essential to provide you with the services offered.

ADDITIONAL INFORMATION (2nd LAYER)

The purpose of the request for your personal data, through this Website, is to ensure a correct treatment thereof, provided that the User supplies us with all personal data necessary for a proper and complete identification. In any case, the treatment of said data is strictly internal. It aims to guarantee comprehensive customer service as well as to supply information on the services provided, and ensure proper management of the established relationship, management and/or administration of the services subscribed, provision, expansion and improvement of the services offered by TELEFERICO DEL PICO DE TEIDE, S.A., in order to collect and process information obtained from the Users’ data in the course of our business activity and, in particular, to send and process the information expressly requested which may be of your interest, to send updates on services, as well as to send, by mail or e-mail, information, offers and services related to TELEFERICO DEL PICO DE TEIDE, S.A. or to third companies.

In its “Contact form”, TELEFERICO DEL PICO DE TEIDE, S.A. informs you that your e-mail address will be entered into an automated file for the purpose of providing information about our services and projects or any other information requested by e-mail. TELEFERICO DEL PICO DE TEIDE, S.A. undertakes not to transfer, communicate nor share data with third parties without your express authorisation. Also, TELEFERICO DEL PICO DE TEIDE, S.A. shall delete or rectify the data when inaccurate, incomplete or no longer necessary or relevant for their purpose, in compliance with the provisions of the Spanish Constitutional Law on Personal Data Protection and the Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR).

LAWFUL BASIS FOR PROCESSING OF PERSONAL DATA

BASIC INFORMATION (1st LAYER)

The consent of the User.

ADDITIONAL INFORMATION (2nd LAYER)

TELEFERICO DEL PICO DE TEIDE, S.A. may disclose User’s personal data if required by Judicial Authority in compliance with the regulations applicable.

RECIPIENTS OF DATA TRANSFERS

BASIC INFORMATION (1st LAYER)

ENVISAGED DATA TRANSFERS

ENVISAGED TRANSFERS TO THIRD COUNTRIES

ADDITIONAL INFORMATION (2nd LAYER)
ENVISAGED DATA TRANSFERS

TELEFERICO DEL PICO DE TEIDE, S.A. informs you that your details are treated as confidential and are used only internally and for the purposes stated. Should your details be transferred or communicated to third parties, Users will be notified in advance of said transfer being carried out, the addressees and purpose thereof, in order that they grant their authorisation.

ENVISAGED TRANSFERS TO THIRD COUNTRIES

To countries outside the EU for the purpose of sending commercial information, offers, blog articles, travel guides, and downloadable materials about the products of TELEFERICO DEL PICO DE TEIDE, S.A.

DATA SUBJECTS’ RIGHTS

BASIC INFORMATION (1st LAYER)

RIGHTS OF ACCESS, RECTIFICATION, CANCELLATION OR ERASURE, OBJECTION, RESTRICTION OF PROCESSING, AND PORTABILITY OF YOUR PERSONAL DATA

ADDITIONAL INFORMATION (2nd LAYER)

At all times, the User has the right to freely access our Files in order to revise their data, rectify them when incorrect or out-of-date and remove them if they no longer wish to remain in our database. Likewise, the User may exercise the right to be forgotten (consequence of the implementation of the right to erase personal data), the right to restrict the processing of their personal data as well as the right to data portability. You can communicate the right you wish to exercise by sending a written and signed request including the following information: User’s name(s) and surname(s), address for correspondence, a photocopy of your identity card or other identification document, and a petition stating your request, to the following address: Calle San Francisco, 5, 4º, 38301, Santa Cruz de Tenerife, Spain. You can also send your request via e-mail to the following address: teleferico@telefericoteide.com.

To keep your personal data up-to-date it is necessary that you inform us about any change to them, otherwise we shall not answer for their veracity. Likewise, the User declares that all information they provide is accurate and valid for the purpose it is requested for and that it is provided by the User personally. We shall understand that as long as you do not expressly delete your personal details—which are treated properly and with the purpose for which they were collected— from our records, you are interested in remaining in our database.

ORIGIN OF THE DATA

BASIC INFORMATION (1st LAYER)

The data subject.

ADDITIONAL INFORMATION (2nd LAYER)

The condition of User is acquired by mere access and use of this Website. TELEFERICO DEL PICO DE TEIDE, S.A. informs that the personal information provided by the User is adequate, relevant and strictly necessary to fulfil the purposes for which it is collected.

NOTE: This document is fully protected and duly registered. In no case may you copy, reproduce, distribute, publish, transmit, communicate, transform, use or sell this documentation. Otherwise, the company shall take appropriate legal measures.