Description
Go up Mount Teide by Cable Car
Enjoy the quickest way to go up Mount Teide.
When you get off the cable car, you will be at an altitude of 3,555 m, and will have various choices on how to take in the stunning views of the largest national park in the Canary Islands.
Choose the viewpoint of La Rambleta to behold the views of the Seven Cañadas and the Ucanca Valley.
If you prefer to see some spectacular views of the islands of La Gomera, El Hierro and La Palma, with the impressive Pico Viejo crater at your feet, which is 800 m in diameter and at one time, hosted an impressive lava lake, then choose the trail to the Pico Viejo viewpoint. You can take this tour of great scenic and volcanic interest with a guide, by booking the guided tour to the Pico Viejo viewpoint with a cable car ticket included.
Choose the trail to La Fortaleza to enjoy marvellous views of the northern part of Tenerife or to descend on foot from Montaña Blanca afterwards.
And if you are one of those people who won’t leave Tenerife without having reached the summit of Mt. Teide, choose the Telesforo Bravo trail to the peak of Teide and shout ‘I am the King of the world’ from an altitude of 3 718 m. But remember that for this trail, you will need a special free permit, issued by administration of the Teide National Park, which you must apply for months in advance.
Use the Teide Cable Car Online Tickets and take advantage of their benefits
Avoid queues at the ticket office and guarantee your seat by purchasing your Mount Teide Cable Car tickets online. You will enjoy tickets with an assigned session. It is as simple as booking a time slot for a specific date. You must show up at the Cable Car boarding area with your Online Ticket, either printed or displayed on your mobile phone, 20 minutes prior to the time specified on your Mount Teide Cable Car ticket in order to redeem it and access the boarding area to board the cabin afterwards.
If you haven’t booked your Teide Cable Car tickets online, you will be assigned one of the daily sessions available at the ticket office. However, if you choose this option, you might have to wait several hours in high season to board the cable car or you might even miss the chance to buy Mount Teide Cable Car tickets for the day of your visit, which is why we recommend that you purchase a Teide Cable Car Online Ticket and access the cabin directly.
If you arrive by private vehicle, which you will need to park, we recommend that you show up at the premises of the Cable Car prior to the time indicated on your Mount Teide Cable Car tickets, although we recommend that you avoid driving and choose collective transportation instead because it is important that together we do what we can to counteract overuse of the vehicle parking areas in the National Park. As a conservation measure, they have been kept to a small size, and they cannot be extended. Which is why we offer you our day tours: a half-day tour with Mount Teide Cable Car tickets included or a full-day tour for small groups, which also includes Mount Teide Cable Car tickets. If you finally arrive by car, it is best that you book your Mount Teide Cable Car tickets for a time slot after 1.00pm.
If for whatever reason you arrive too late for your session, you will lose the right to board and you will be assigned the next boarding time available.
Tickets + Guided tour to the Pico Viejo viewpoint
Would you like to ascend by cable car and also walk some of the trails with a guide? You got it! By booking this guided tour you will be able to discover all of the volcanic wonders that surround the impressive trail to the Pico Viejo viewpoint. Our guide will explain everything to you in Spanish or English.
Please bear in mind that this activity is not suitable for people with mobility problems and children under 5.
Tickets + audio guide
The perfect option if you prefer to discover the landscape and find out about it under your own steam with the help of our audio guide (available in English, German, Spanish, French, Russian, Italian, Polish and Dutch). Moreover, along with the audio guide you receive a trails guide from us which visually complements the audio guide.
In order to receive an audio guide it is necessary to leave your passport/ID card or a deposit of €50.00 which will be returned to you when you return the audio guide.
Online deal: Mount Teide Cable Car ticket + guidebook
Combine your Mount Teide Cable Car tickets with our guidebook of Mt. Teide to enjoy the landscape even more and benefit from our discounts.
Buy a Guidebook for the ascent of Mount Teide with a discount of €2.00 by checking the corresponding option during the purchase process of your ascent and descent tickets for the Teide Cable Car.
Enjoy this experience at sunset
Would you like to ascend by Cable Car outside the usual hours of operation and with a guide to behold the sunset from an altitude of 3,555 m? No problem! Just select the product Cable Car at Sunset. Enjoy this experience in the company of a maximum of 90 other participants, divided into different language groups. Prepare to be astounded by the show of Teide’s shadow cast onto the sea and take in the sunset from the Pico Viejo viewpoint, with the islands of La Gomera, La Palma and El Hierro on the horizon, to bid farewell to the day from the heights.
Mount Teide Cable Car booking management system
Do you want to modify your Teide Cable Car tickets reservation quickly and comfortably, or cancel your booking because the cable car is closed?
No charges apply to changes or cancellations of Mount Teide Cable Car tickets which are caused by the closure of the Teide Cable Car’s facilities due to adverse weather conditions, so access «Manage your booking» at the bottom of the page to cancel or modify your Mount Teide Cable Car booking by entering your booking locator and the e-mail address provided at the time of booking.
Highlights...
- Tickets to ascend Spain’s highest peak by cable car
- Enjoy spectacular views of the Teide National Park
- Choose from three spectacular trails to walk on the heights. One of them including the permit.
- With your Online Ticket you won’t miss out on your seat to ascend Mt. Teide
- The Guided Tour to Pico Viejo is unsuitable for people with mobility problems and children under 5.
What's included...
- Tickets with an assigned session
- Tickets + Guided tour to the Pico Viejo viewpoint (optional - Spanish or English-speaking guide)
- Tickets + audio guide (optional)
What's not included...
- Permit to ascend the peak of Teide
- Spanish or English-speaking guide (if you book a ticket only)
- Access for visitors with physical disabilities or motor impairments
Book
- Teide Cable Car return ticket (maximum 90 people, divided into different language groups)
- Guided tour to the Pico Viejo viewpoint
- Guide in Spanish, English or German. Moreover, also in French—on Tuesdays, and in Russian—on Fridays.
- Transportation
- Astronomical observation
- Guide in other language than English, German, Spanish, French or Russian
- Access for visitors with physical disabilities or motor impairments
- Cable Car ticket
- Guided tour to the viewpoint of Pico Viejo
- Spanish or English-speaking guide
- Permit to ascend the peak of Teide
- Access for visitors with physical disabilities or motor impairments
- Guide in other language than Spanish or English
- Tickets with an assigned session
- Teide Cable Car return ticket
- Audio guide + trails guide (English, German, Spanish, French, Russian, Italian, Polish and Dutch)
- Permit to ascend the peak of Teide
- A guide
- Access for visitors with physical disabilities or motor impairments
- Tickets with an assigned session
- Teide Cable Car return ticket: (up & down)
- Permit to ascend the peak of Teide
- A guide
- Access for visitors with physical disabilities or motor impairments
- Tickets with an assigned session
- Ticket for the ascent by cable car
- Permit to ascend the peak of Teide
- A guide
- Access for visitors with physical disabilities or motor impairments
- Ticket for the descent by cable car
- Permit to ascend the peak of Teide
- A guide
- Access for visitors with physical disabilities or motor impairments
+ Information
Teide Cable Car Timetable
|
When |
Opening times |
Last ascent |
Last descent |
|
All year |
From 9.00am to 5.00pm |
4.00pm |
4.50pm |
|
24/12/20 |
From 9.00am to 4.00pm |
3.00pm |
3.50pm |
- The stay at the upper station is limited to one hour. Those visitors who have a permit to access the crater can extend this limited time up to 2 hours to complete the activity.
Guided Tour to Pico Viejo schedule
- We offer various guided tours throughout the day. You can choose the time of your guided route when making your booking.
- The meeting point is at the cable car base station, next to the boarding area, at the time indicated on the voucher.
You should be prepared for extremes in weather, both heat as well as cold, depending on the time of year in which you use your Tenerife cable car tickets.
Our recommendations:
- Wear warm clothing and proper footwear.
- Protect yourself from sunstroke.
- Due to the elevated luminosity, wear sunglasses.
- Take plenty of water on hikes.
Teide Cable Car is located within a protected national park and therefore we must follow a series of basic rules of civic behaviour and respect of the natural environment, such as not littering or taking rocks, plants or animals. Please remember that it is prohibited to make fire, loud noises or to camp.
- People with heart problems, pregnant women, and children under 3 are not allowed to ascend by cable car due to the risk that high altitude poses to their health. If you have any health problems, consult your doctor before planning your visit or booking your Mount Teide Cable Car tickets.
- In accordance with current regulations, persons with any physical disability or motor impairment are not permitted to make the ascent by cable car, because of the potential risks if the vehicle has to be evacuated.
- It is essential to bear in mind that in the event of the failure of the cable car system due to unexpected technical reasons, passengers already at the upper station will have to make their descent on foot and using steep mountain paths.
Guided Tour to Pico Viejo restrictions
Activity unsuitable for people with mobility problems and children under 5.
You must show up at the Cable Car boarding area with your ticket, either printed or on your mobile phone, 20 minutes prior to the time slot specified on your ticket, although we recommend that you show up at the premises of the Cable Car prior to the boarding time, in order to have enough time to park, etc. If you arrive late you will lose the right to board and you will be assigned the next boarding time available.
Our facilities may stop operating due to adverse weather conditions. If the cable car cannot operate on the day of your visit, we will send you a notification by e-mail and/or text at approx. 8.30am. Please bear in mind, however, that if you have booked your Teide Cable Car tickets for an early-morning session, it's likely that you're already on your way when you receive our notification.
The audio guides are available in the following languages: English, German, Spanish, French, Russian, Italian, Polish and Dutch. In order to receive an audio guide it is necessary to leave your passport/ID card or a deposit of €50.00 which will be returned to you when you return the audio guide. You should pick up your audio guide 30 minutes before your session at the Information Point located outside the building. Audio guides are included free of charge in the package tickets + audio guide for children.
Cable Car tickets
Cable car tickets are valid for 1 year if they have not been exchanged at the ticket office. Any change of date or cancellation must be effected within a period of no more than 30 days from the date of the initial booking. Up to 3 date changes are permitted. The date and time of the Teide Cable Car tickets booked but unused because of the closure of the Teide Cable Car’s facilities due to adverse weather conditions can be changed free of charge up to 30 minutes prior to the original booking by using our easy booking management module.
No charges shall apply to requests for cancellation that are motivated by the closure of the Cable Car due to weather conditions. For reservations made but not exchanged, TELEFÉRICO will charge a cancellation fee of €6 for round-trip tickets and €3 for one-way tickets, per person not exchanged.
Since the operation of the Cable Car is subject to the changing weather (wind speed, temperature, etc.), on occasions, the estimated boarding time may be delayed. If the closure of the facilities due to adverse weather conditions or technical reasons causes a delay of at least 90 minutes in relation to the booked time, the full refund of the amount may be requested free of charge provided that the tickets have not been used.
Guided tour to the Pico Viejo viewpoint with Cable Car
In the event that the access paths to Teide are cut off due to weather conditions, the activity will be postponed or cancelled.
In the event that the cable car cannot be used for safety reasons, due to weather conditions or technical issues, or if the trail from La Rambleta to the Pico Viejo viewpoint is closed due to snow or ice, you can choose between the following 3 options:
- To change the date of the activity
- To walk the Roques de García alternative route and change the date of the Cable Car ticket
- To walk the Roques de García alternative route and request the reimbursement of the cost of the Cable Car ticket
Montaña Majúa Route
- Start: The base of Mount Teide
- End: Teide Cable Car
- Level of difficulty: medium
- Distance: 3,8 km
- Duration: 1.5 hours
Please bear in mind that in the event of the onset of poor weather conditions during the tour, the guide (who knows the conditions of the mountain) will decide whether to continue the tour or cancel it.
It is possible to change the date of the guided tour to the Pico Viejo viewpoint with Cable Car, or cancel it and receive a full refund of the amount paid, before 3pm on the day prior to the activity. Same day or later changes/cancellations incur a charge of €6 per person.
Date changes are valid for 1 year provided that the vouchers have not been redeemed. Any change of date or cancellation of the activity must be made within a period of no more than 30 days from the date of the initial booking. Up to 3 date changes are permitted.
Teide Cable Car facilities are perfectly equipped, including a shop, a café and a waiting room with Wi-Fi, among others, so that you can enjoy while you stay here.
The base station
The Teide Cable Car base station is perfectly accessible by road and is located at 2,356 m above sea level.
Its modern facilities are equipped with two cabins that travel to the top in under 8 minutes and can hold a maximum of 44 passengers, although for the comfort of our customers, we usually do not take more than 37 people on board.
The views from the base station allow you to behold the spectacular peaks surrounding the Teide volcano.
The base station offers visitors a relaxation area, café and buffet restaurant with impressive views over Teide National Park as well as a souvenir shop and public toilets. This is also the perfect place to find out about the different routes and trails you can do from the upper station.
The upper station
The Teide Cable Car upper station is the starting point of three spectacular trails at the summit of Mount Teide , which are directly accessible from a small hall from where you can walk outside. It has Wi-Fi, toilets and the highest public telephone in all of Spain.
Although there is not a café in the upper station, you will have vending machines at your disposal with drinks and non-perishable food such as snacks.
We recommend that you come prepared for all weather conditions since the upper station is at an altitude of 3,555 m.
Parking
Avoid the car. Choose collective transportation. It is important that together we do what we can to counteract overuse of the vehicle parking areas in the National Park. As a conservation measure, they have been kept to a small size, and they cannot be extended. If you finally decide to arrive by car, please do so after 1.00pm.
The Teide Cable Car base station has a free car park with 220 parking spaces.
It is usually open to public from 8.00am to 6.00pm. In July, August and September, until 8.00pm, and in October, up until the clock change, until 7.00pm.
Outside these hours, the car park is closed and the entry and exit of vehicles is not allowed.
Shops
The base station’s facilities include an information centre and a shop.
Restaurant / Café
The base station offers visitors a relaxation area, café and buffet restaurant with impressive views over Teide National Park.
Toilets
There are public toilets at both the base station and the upper station, which remain open during the opening hours of the facilities.
In case of discounted Mount Teide Cable Car tickets for children or local residents, a supporting document is required to prove entitlement to discount.
Where to find us
Street: TF-21 motorway, km 43 - Teide National Park
Postal code: 38300 Municipality: La Orotava
Teide Cable Car is well connected by roads, and can be easily reached from any point of the island of Tenerife.
If you are in the northern part of the island
- Take the TF-21 motorway which connects La Orotava with El Portillo de la Villa and crosses the Teide National Park. The Cable Car is at km 43. (N28º 15' 17" W16º 37' 33")
If you are in the southern part of the island:
- Take the TF-23 motorway from Boca de Tauce to Chío, which connects with TF-21.
- Take the TF-21 motorway from Vilaflor to Teide National Park, the route of access for the tourist areas of Playa de Américas and Los Cristianos.
If you are close to Santa Cruz or La Laguna
- Take the TF-24 motorway from La Laguna to Portillo de la Villa (La Esperanza Motorway), which connects with TF-21 that will take you to the base station of the cable car at km 43.
Distances
Mt. Teide is approximately an hour’s drive from any point on the island.
- Santa Cruz: 64 km
- La Laguna: 55 km
- Puerto de la Cruz: 45 km
- Los Gigantes: 52 km
- Los Cristianos: 47 km
Frequently asked questions
Yes. You must show up at the boarding area with your purchase confirmation, either printed or displayed on your mobile phone, 20 minutes prior to the time specified on your ticket in order to redeem it and access the boarding area to board the cabin.
This blog article contains an interesting guide with the most important points of interest on each road that leads to Mount Teide. However, we recommend not using a car and choosing collective transportation because it is important that together we do what we can to counteract overuse of the vehicle parking areas in the National Park. As a conservation measure, they have been kept to a small size, and they cannot be extended. If you ultimately decide to come by car, it’s a good idea to arrive after 1.00pm.
The time slot for descent cannot be booked. The only thing you need to do is get in the queue at the upper station to descend in order of arrival.
If you are only going to buy a cable car descent ticket, we also recommend that you make the reservation online in order to avoid making the payment at the upper station, thus slowing down the queue.
No. Your reservation is valid for one year. You would only need to change the reserved date / time slot directly by following this link https://www.volcanoteide.com/en/manage_your_booking
or at the ticket office, free of charge and within one year from the originally booked date.
Remember that changes of tickets purchased at the ticket office are to be made at the ticket office as well within 30 days.
You can cancel an unused online reservation at any time free of charge if the cable car is not operational, or with an administration fee of €6 per person for any other reason. Do it by following this link manage your booking
Check out our weekly calendar of activities and excursions on Mt Teide which we have prepared so that you can view at a glance all the information you need about our activities.
Since the operation of the Cable Car is subject to the changing weather (wind speed, temperature, etc.), on occasions, the estimated boarding time may be delayed.
Your online reservation is valid for one year and you can modify or cancel it at any time at manage your booking.
No. Children under 3 are not allowed to ascend by Cable Car due to the risk that high altitude poses to their health.
No. You only need a permit to be able to reach the summit. You can either apply for it in advance on the National park’s website or obtain it by booking any of our hiking activities.
Yes. It only closes on December 25th. Any other closure of the facilities is due to causes beyond our control. You can confirm that the facilities are open by checking real-time updates in the Teide Today section. We have a free SMS notification service for these situations. So, if you’d like to receive an SMS in the event that adverse weather conditions the day of your booking might prevent the service from running as normal, please just provide a valid mobile phone number when you book your tickets.
No, pets are not allowed.
Large pieces of luggage are not allowed on board.
We do not have a left-luggage facility.
What time slot should I book to ascend by cable car if I already have a permit to access the summit?
Ideally, about 30 minutes before the time your permit begins. If there are no places available in these time slots, we recommend that you book the previous time slot closest to the start time of your permit.
For area conservation reasons, the Teide National Park restricts the time to 1 hour. Also, staying at such an altitude for more than one hour increases the risk of suffering from altitude sickness.
If you have a permit to access the peak of Teide, you can stay longer at the summit, without exceeding the 2 hours you’re allowed to spend in this area.
You cannot use the Cable Car whilst pregnant, as the ascent involves a sudden change in pressure and level of oxygen.
No, it’s not necessary. You can download it and display it on the screen of any mobile device (phone, tablet, etc.).
Reviews
Very nice experience.
Everything was excellent!
Truly amazing! Well organised with courteous and efficient staff. I can't believe I've waited so long to go there. I'm looking forward to the time when I'm able to go back!
I liked the trip, we didn´t have to wait to long for the lift and the ride was fun. The only thing was that before you could enter there was a really anoying lady trying to take a photo of us with the peak in the background. Other than that we had a nice experience.
Wonderful experience. Please wear solid walking/hiking shoes as ground is very irregular on the paths. We had a pass to the very top of Teide and although a bit strenuous, definitely worth it. You have to get your pass well in advance. And take a coat - it's cool and breezy at the top.
Fantastic views and a great experience!
The road leading to Teide and the volcano itself has been the most amazing thing I have visited recently. And I have learnt a lot of very interesting geology stuff about the island and the volcanos. I would warmly recommend everyone to visit the place and to stop on the road wherever they can to admire the scenery.
Fantastic nature experience!! It would have been perfect if the time at the upper cable car station wasn’t limited to one hour, too little time to walk and enjoy both paths. We would also have appreciated if the café at the bottom station would have been open until closing time of the cable car. But still, a great afternoon adventure!
Beautiful!!! It’s a must, very unique!! 10/10
*****
Ticket bought in advance, everything run smoothly! Even had luck with the weather!
Good experience!
I booked online a couple of months ahead for the first lift of the day at 09:00. I arrived around 45 minutes early, so parking was easy and I had a flask of coffee as the restaurant was closed. No issues getting on the first lift up to the upper station. After climbing to the summit (permit secured also some months before), I was back at the upper station before 11:00 for an easy ride down. By this time, parking was chaos at the lower station. So, go early!
Too expensive
Amazing wiews
Awesome experience!
Amazing trip 🙌😍 next time im going to topp😊
Service was fast, web worked well, employees were nice and polite. 4 stars because there was delay going up (10 min late more or less)
Fun activity
Catch the cable car up and walk down. It's amazing!
It was perfekt!
AMAZING!!!! WILL REMEMBER THE EXPERIENCE FOR THE REST OF MY LIFE
excellent
everything went well, the climb itself is beautiful, the reward is a beautiful view of the crater of the volcano
Very good organised trip to the top 👍we were lucky the weather was clean,warm and not windy 😉!We made the descent by foot,it was a marvelous day👍👏
great website easy to book and change if need to due to weather etc fantastic experience views at top of cable car amazing and cafe with views to die for at base of cable car. an experience to remember would love to come back for the sunset ride.
check wikiloc paths to be correct ... the shortcut in descending could maybe be made an official return-path ... ;-)
Thank you!
A fantastic experience, well organized. Booked and pre paid for tickets the day before so we was not disappointed as gets busy. Only paid for incline thinking we could walk back down, which you can but it takes 5 hours !! I did not realize this until, but was fine as you can buy a return ticket at the top. 1 hour at the top was enough, there are toilets and machine for drinks. And the views and serenity was amazing
Fui genial y muy rápido!
El Teide is one of the most remarkable places I have ever been. Thankfully, it is in very safe hands. I was particularly impressed by one small indication of the care taken by the management team. Each time the cable car finished a run, it was immediately deep-cleaned by the staff. This was very reassuring during the current pandemic. More broadly, the careful management of access to the mountain and maintenance of the paths, refuge and all the facilities should ensure that it remains unspoilt for future generations.
A great half day out. Book at least 6 weeks in advance if you really want to go to the summit
Great day tough but well worth it
Ordering the tickets for my return trip was very easy to do, even on my smartphone.
If you come after 14:00, most probably you will be able to find a parking close to cable car.
Very good. I got a little stressed when we didn't get "in" at our appointed time slot, but the assistant assured us that we would get in the next queue
Volcano is one of the most beautiful location I've visited. Something to improve: more signs on the road so we can track the progress and more friendly staff in Refuge Altavista.
The best experience ever. Very nice staff.
The cable car is very quick and convenient, we did Montaña blanca trail up to the summit, which is about 11km so if you (like us) want to get the last cable car down make sure you arrive by 12. Easy to book online and they accept mobile ticket.
Good hike and beautiful sunrise
We only came down on the cable car after climbing up to the Altavista Refuge for the night and climbing to the summit to watch the sunrise (don’t need a permit to do this). Ascent was tough but not too bad. Hut was warm and sufficient. From hut to the summit was magical in the dark with amazing stars. Watching the sunrise over Gran Canaria was also fantastic but need some warm clothing. All in all very recommended.
nice
As always a wonderful experience climbing Teide. Highly recommend the descent by the cable car. Stunning views.
Worked perfectly for me. Run up and a lift down
It is a wonderful place to visit
Very interesting. Website a bit misleading though as there was no need to pay for a guide. Could have gone unguided.
Spectacular views***
Our guide *** was good! she made interesting speaks, not just from a book but also able to answer questions and discuss the subjects . Fine!
Very enjoyable experience. The guide was very informative.
It was amazing
We enjoyed a lot. Our guide Maria answered to every question we had. Great experience. Would recommend.
I've recommended this trip as a '40 before 40' activity. Essentially 40 things to do before one reaches 40 years of age. This is my second trip up here and both times we paid extra for a guide. Both times we had Maria, who is delightful as well as being very knowledgable with superb English skills. The extra money for paying the guide is definitely worth it. The views and sights from the top defy words, so I'll not bother explaining further. Cafe at the bottom cable car house was excellent, had a quick chat with one of the ladies serving (we were first visitors in that norning) who was also delightful. Overall, it was the best part of the holiday. Would love to visit at sunset.
Fantastic
Excellent charming guide. Very enjoyable.
Very good experience and a must if you are in Tenerife
Very well organised and excellent guide Yolanda. Only comment is a warning about the altitude would be helpful - I think some people would find it difficult. I am fit and healthy but suddenly felt unwell in the descent.
This is a very good value mix of the return cable car ticket and guided tour. You will skip the queue (which is long even so) and get a great insight into the history of the island and El Teide. Our local guide was *** who was so lovely and passionate about the volcano, she made the visit unforgettable! After the tour (which is about an hour) you will have time for your own to wonder around the other side of the peak if you wish and return at your convenience. Highly recommended!
The best thing to do in Tenerife. Tour guide was amazing. Should offer family or couples discount package prices.
It was an amazing experience which we thoroughly enjoyed. We reserved an 11:00 am slot but due to the queue, didn’t get in the cable car until 12. Make sure you have plenty of time. Highly recommended.
Active and professional guide, a lot of interesting information was privided. Beautiful views from mountain.
It was beautiful! But cold, we all brought winter jackets and i sugest everyone who is going there do the same.
I enjoyed the cable car and views from the top of Teide. However the amount of time wasted at the bottom waiting for my time slot was disappointing. I think this could definitely be organised better. My time slot was about an hour late which is an hour wasted. Not really anything to do there either whilst waiting. Needs to be looked at and sorted.
Better parkingplaces
stunningly
You have done a great job of improving your services over the last 6 years. In terms of improvements, I would suggest that you update the information on the tickets - it is nearly impossible to visit both hiking routes and be done with it in an hour. I would suggest replacing the 1 hour recommendation with 3-4 hours. I believed the ticket info on that and got horribly sunburnt because I did not account for us possibly staying up there for 4 hours. Other than that, cleaning the toilets a bit more often and adding more toilet paper would be nice. Everything else about the service was great!
Beautiful place. I soppsed to go at 12h - time on my card, I was in the cabin at 12.30. But I wait and the wiew was amazing.
Everything was excellent apart from the audio guide I have used audio guides all over the world and I found yours to be the most user UNfriendly. I spent more time trying to find the correct language or section than I did actually listening to it and in the end just gave up. Also the limit of one hour at the top of the cable car is nowhere near enough to take in both view points.
I had feeling that the cable was too much crowded especially when it was time of Covid-19 spreading
Beautiful, striking scenery. The audio guide was good and really helped explain what to see. The cafe is in a lovely position and sells a good range of food and snacks. It was well organised and clear how to get up the cable car and the staff were super helpful. Would definitely go again
Nice place, perfect lookout and time.
Took too long to get audio equipment.
*****
Very beautiful views! Kind service! If it`s if possible to book a ticket on the Internet, then I would recommend go to Teida in the afternoon, because then there are fewer cars and it's easier to find a parking place.
1. Audio guide pick-up slow with queue and they insisted money that was not easy to get back after tour. The man was saying that we spent up more than one hour and he will keep the money. I guess many people leave their money to this man. We got our money back and the man covered his story with a joke. This is absolutely a wrong way as customer service behaviour. People do not speak their native language and it is easy to misunderstand. I don't recommend. We felt bad. This was not something that I want to remember later. You shouldn't scam people like this! 2. Parking problem. Our car was parked 1,5 km away and it was a dangerous walk along the road. 3. Queue to toilets.
Amazing staff
Breathtaking views! One of the loveliest sunsets I've been lucky to witness. Our guide, *** (for French & German), was very friendly and funny. I'd definitely recommend catching either the sunset or the sunrise from there. It's quite windy and it gets cold pretty quickly, so bring a jumper and a jacket and even gloves, if you intend to take a lot of pictures (you will). My only problem with the location is that the toilets are closed by the time the people with sunset tickets arrive and by the time they open again, too many people are waiting in line and there's not much time left until the tour starts. If you didn't book the star gazing tour, there are quite a few parking spots around that are still dark enough so you can park your car and do your own stargazing, albeit without tue equipment.
We did the sunset tour. An absolutely brilliant experience led by the wonderfully knowledgable ***. I can highly recommend this, we will definitely do this again.
Meeting time was 17:15, start was a hour letter. It like to long 😒
It is definetely worth it to go there and see vulcano view
One of the best experiences of sunset I ever had :) highly recommend
Has a great time. Loved the tour. Highly recommend!
An amazing experience, we have really enjoyed it. Highly recommended!
The sunset itself was well worth seeing. However, for the price the whole experience was poor. Overall more time was needed to make everything better. The poor aspects were - There was no clear guidance at the cable car base station to indicate that the sunset tour was being called for ticket checking. Most fundamentally, there was not enough time at the cable car top to walk to pico viejo viewpoint, listen to the guides talk, plus stop and appreciate the sunset and all around.
Amazing.! So Mich positive emotions!
Great informative guide, beautiful views, very cold up there.
Great activity! A must when in Tenerife!
organizzazione pessima, il gruppo era troppo numeroso, siamo stati assegnati all'ultima cabina, arrivati in cima in ritardo, la guida si è affrettata per raggiungere il resto del gruppo ma siamo arrivati con il Sole che era praticamente tramontato. A quel punto un'altra guida, che parlava Inglese a malapena ci ha invitato a tornare indietro, erano passati meno di due minuti dal nostro arrivo. Quando le ho fatto notare che eravamo partiti in ritardo mi ha risposto che bisognava tornare indietro per ragioni di sicurezza, cosa vera, ma che nulla ha a che fare col fatto ci hanno fatto partire in ritardo. Ho scritto una mail al servizio clienti chiedendo un rimborso in quanto, di fatto, il nostro gruppo non ha svolto l'attività proposta e mi è stato risposto che tutto si era svolto secondo i piani. Per inciso, l'unico gruppo che ha raggiunto il posto in tempo è stato quello degli Spagnoli.
I really recommend the sunset.
great place
Amazing view
