Description
Go up Mount Teide by Cable Car
Enjoy the quickest way to go up Mount Teide.
When you get off the cable car, you will be at an altitude of 3,555 m, and will have various choices on how to take in the stunning views of the largest national park in the Canary Islands.
Choose the viewpoint of La Rambleta to behold the views of the Seven Cañadas and the Ucanca Valley.
If you prefer to see some spectacular views of the islands of La Gomera, El Hierro and La Palma, with the impressive Pico Viejo crater at your feet, which is 800 m in diameter and at one time, hosted an impressive lava lake, then choose the trail to the Pico Viejo viewpoint. You can take this tour of great scenic and volcanic interest with a guide, by booking the guided tour to the Pico Viejo viewpoint with a cable car ticket included.
Choose the trail to La Fortaleza to enjoy marvellous views of the northern part of Tenerife or to descend on foot from Montaña Blanca afterwards.
And if you are one of those people who won’t leave Tenerife without having reached the summit of Mt. Teide, choose the Telesforo Bravo trail to the peak of Teide and shout ‘I am the King of the world’ from an altitude of 3 718 m. But remember that for this trail, you will need a special free permit, issued by administration of the Teide National Park, which you must apply for months in advance.
Use the Teide Cable Car Online Tickets and take advantage of their benefits
Avoid queues at the ticket office and guarantee your seat by purchasing your Mount Teide Cable Car tickets online. You will enjoy tickets with an assigned session. It is as simple as booking a time slot for a specific date. You must show up at the Cable Car boarding area with your Online Ticket, either printed or displayed on your mobile phone, 20 minutes prior to the time specified on your Mount Teide Cable Car ticket in order to redeem it and access the boarding area to board the cabin afterwards.
If you haven’t booked your Teide Cable Car tickets online, you will be assigned one of the daily sessions available at the ticket office. However, if you choose this option, you might have to wait several hours in high season to board the cable car or you might even miss the chance to buy Mount Teide Cable Car tickets for the day of your visit, which is why we recommend that you purchase a Teide Cable Car Online Ticket and access the cabin directly.
If you arrive by private vehicle, which you will need to park, we recommend that you show up at the premises of the Cable Car prior to the time indicated on your Mount Teide Cable Car tickets, although we recommend that you avoid driving and choose collective transportation instead because it is important that together we do what we can to counteract overuse of the vehicle parking areas in the National Park. As a conservation measure, they have been kept to a small size, and they cannot be extended. Which is why we offer you our day tours: a half-day tour with Mount Teide Cable Car tickets included or a full-day tour for small groups, which also includes Mount Teide Cable Car tickets. If you finally arrive by car, it is best that you book your Mount Teide Cable Car tickets for a time slot after 1.00pm.
If for whatever reason you arrive too late for your session, you will lose the right to board and you will be assigned the next boarding time available.
Tickets + Guided tour to the Pico Viejo viewpoint
Would you like to ascend by cable car and also walk some of the trails with a guide? You got it! By booking this guided tour you will be able to discover all of the volcanic wonders that surround the impressive trail to the Pico Viejo viewpoint. Our guide will explain everything to you in Spanish or English.
Please bear in mind that this activity is not suitable for people with mobility problems and children under 5.
Tickets + audio guide
The perfect option if you prefer to discover the landscape and find out about it under your own steam with the help of our audio guide (available in English, German, Spanish, French, Russian, Italian, Polish and Dutch). Moreover, along with the audio guide you receive a trails guide from us which visually complements the audio guide.
In order to receive an audio guide it is necessary to leave your passport/ID card or a deposit of €50.00 which will be returned to you when you return the audio guide.
Tickets + lunch
The best option if you’re visiting Mount Teide at lunchtime. Available from 11.00am to 3.30pm at the Teleférico del Teide Restaurant, located on the premises of the base station, which affords fantastic panoramic views.
We offer two different adults’ menus to choose directly at the restaurant, as well as two children’s menus which will delight the youngest members of your family. Check the ‘Menu’ section for more information about our Teide, Gourmet and Children’s menus.
Online deal: Mount Teide Cable Car ticket + guidebook
Combine your Mount Teide Cable Car tickets with our guidebook of Mt. Teide to enjoy the landscape even more and benefit from our discounts.
Buy a Guidebook for the ascent of Mount Teide with a discount of €2.00 by checking the corresponding option during the purchase process of your ascent and descent tickets for the Teide Cable Car.
Enjoy this experience at sunset
Would you like to ascend by Cable Car outside the usual hours of operation and with a guide to behold the sunset from an altitude of 3,555 m? No problem! Just select the product Cable Car at Sunset. Enjoy this experience in the company of a maximum of 90 other participants, divided into different language groups. Prepare to be astounded by the show of Teide’s shadow cast onto the sea and take in the sunset from the Pico Viejo viewpoint, with the islands of La Gomera, La Palma and El Hierro on the horizon, to bid farewell to the day from the heights.
Mount Teide Cable Car booking management system
Do you want to modify your Teide Cable Car tickets reservation quickly and comfortably, or cancel your booking because the cable car is closed?
No charges apply to changes or cancellations of Mount Teide Cable Car tickets which are caused by the closure of the Teide Cable Car’s facilities due to adverse weather conditions, so access «Manage your booking» at the bottom of the page to cancel or modify your Mount Teide Cable Car booking by entering your booking locator and the e-mail address provided at the time of booking.
Highlights...
- Tickets to ascend Spain’s highest peak by cable car
- Enjoy spectacular views of the Teide National Park
- Choose from three spectacular trails to walk on the heights. One of them including the permit.
- With your Online Ticket you won’t miss out on your seat to ascend Mt. Teide
- The Guided Tour to Pico Viejo is unsuitable for people with mobility problems and children under 5.
What's included...
- Tickets with an assigned session
- Tickets + Guided tour to the Pico Viejo viewpoint (optional - Spanish or English-speaking guide)
- Tickets + audio guide (optional)
- Tickets + lunch (optional - available from 11.00am to 3.30pm)
What's not included...
- Permit to ascend the peak of Teide
- Spanish or English-speaking guide (if you book a ticket only)
- Access for visitors with physical disabilities or motor impairments
Book
What's included
- Teide Cable Car return ticket (maximum 90 people, divided into different language groups)
- Guided tour to the Pico Viejo viewpoint
- Guide in Spanish, English or German. Moreover, also in French—on Tuesdays, and in Russian—on Fridays.
What's not included
- Transportation
- Astronomical observation
- Guide in other language than English, German, Spanish, French or Russian
- Access for visitors with physical disabilities or motor impairments
What's included
- Tickets with an assigned session
- Teide Cable Car return ticket
- Lunch at the Teleférico del Teide Restaurant (available from 11.00am to 3.30pm)
What's not included
- Permit to ascend the peak of Teide
- Guide or audioguide
- Access for visitors with physical disabilities or motor impairments
What's included
- Cable Car ticket
- Guided tour to the viewpoint of Pico Viejo
- Spanish or English-speaking guide
What's not included
- Permit to ascend the peak of Teide
- Access for visitors with physical disabilities or motor impairments
- Guide in other language than Spanish or English
What's included
- Tickets with an assigned session
- Teide Cable Car return ticket
- Audio guide + trails guide (English, German, Spanish, French, Russian, Italian, Polish and Dutch)
What's not included
- Permit to ascend the peak of Teide
- A guide
- Access for visitors with physical disabilities or motor impairments
What's included
- Tickets with an assigned session
- Teide Cable Car return ticket: (up & down)
What's not included
- Permit to ascend the peak of Teide
- A guide
- Access for visitors with physical disabilities or motor impairments
What's included
- Tickets with an assigned session
- Ticket for the ascent by cable car
What's not included
- Permit to ascend the peak of Teide
- A guide
- Access for visitors with physical disabilities or motor impairments
What's included
- Ticket for the descent by cable car
What's not included
- Permit to ascend the peak of Teide
- A guide
- Access for visitors with physical disabilities or motor impairments
+ Information
Teide Cable Car Timetable
|
When |
Opening times |
Last ascent |
Last descent |
|
01/01/20 until 03/04/20 |
From 9.00am to 5.00pm |
4.00pm |
4.50pm |
|
04/04/20 until 12/04/20 (Holy Week) |
From 9.00am to 6.00pm |
5.00pm |
5.50pm |
|
13/04/2020 until 30/06/2020 |
From 9.00am to 5.00pm |
4.00pm |
4.50pm |
|
01/07/2020 until 30/09/2020 |
From 9.00am to 7.00pm |
6.00pm |
6.50pm |
|
01/10/2020 until 12/10/2020 |
From 9.00am to 6.00pm |
5.00pm |
5.50pm |
|
13/10/2020 until 24/10/2020 |
From 9.00am to 5.30pm |
4.30pm |
5.20pm |
|
25/10/2020 until 31/12/2020 24/12/20 |
From 9.00am to 5.00pm From 9.00am to 4.00pm |
4.00pm 3.00pm |
4.50pm 3.50pm |
- The stay at the upper station is limited to one hour. Those visitors who have a permit to access the crater can extend this limited time up to 2 hours to complete the activity.
Guided Tour to Pico Viejo schedule
- We offer various guided tours throughout the day. You can choose the time of your guided route when making your booking.
- The meeting point is at the cable car base station, next to the boarding area, at the time indicated on the voucher.
You should be prepared for extremes in weather, both heat as well as cold, depending on the time of year in which you use your Tenerife cable car tickets.
Our recommendations:
- Wear warm clothing and proper footwear.
- Protect yourself from sunstroke.
- Due to the elevated luminosity, wear sunglasses.
- Take plenty of water on hikes.
Teide Cable Car is located within a protected national park and therefore we must follow a series of basic rules of civic behaviour and respect of the natural environment, such as not littering or taking rocks, plants or animals. Please remember that it is prohibited to make fire, loud noises or to camp.
- People with heart problems, pregnant women, and children under 3 are not allowed to ascend by cable car due to the risk that high altitude poses to their health. If you have any health problems, consult your doctor before planning your visit or booking your Mount Teide Cable Car tickets.
- In accordance with current regulations, persons with any physical disability or motor impairment are not permitted to make the ascent by cable car, because of the potential risks if the vehicle has to be evacuated.
- It is essential to bear in mind that in the event of the failure of the cable car system due to unexpected technical reasons, passengers already at the upper station will have to make their descent on foot and using steep mountain paths.
Guided Tour to Pico Viejo restrictions
Activity unsuitable for people with mobility problems and children under 5.
You must show up at the Cable Car boarding area with your ticket, either printed or on your mobile phone, 20 minutes prior to the time slot specified on your ticket, although we recommend that you show up at the premises of the Cable Car prior to the boarding time, in order to have enough time to park, etc. If you arrive late you will lose the right to board and you will be assigned the next boarding time available.
Our facilities may stop operating due to adverse weather conditions. If the cable car cannot operate on the day of your visit, we will send you a notification by e-mail and/or text at approx. 8.30am. Please bear in mind, however, that if you have booked your Teide Cable Car tickets for an early-morning session, it's likely that you're already on your way when you receive our notification.
The audio guides are available in the following languages: English, German, Spanish, French, Russian, Italian, Polish and Dutch. In order to receive an audio guide it is necessary to leave your passport/ID card or a deposit of €50.00 which will be returned to you when you return the audio guide. You should pick up your audio guide 30 minutes before your session at the Information Point located outside the building. Audio guides are included free of charge in the package tickets + audio guide for children.
Cable Car tickets
Cable car tickets are valid for 1 year if they have not been exchanged at the ticket office. Any change of date or cancellation must be effected within a period of no more than 30 days from the date of the initial booking. Up to 3 date changes are permitted. The date and time of the Teide Cable Car tickets booked but unused because of the closure of the Teide Cable Car’s facilities due to adverse weather conditions can be changed free of charge up to 30 minutes prior to the original booking by using our easy booking management module.
No charges shall apply to requests for cancellation that are motivated by the closure of the Cable Car due to weather conditions. For reservations made but not exchanged, TELEFÉRICO will charge a cancellation fee of €6 for round-trip tickets and €3 for one-way tickets, per person not exchanged.
Since the operation of the Cable Car is subject to the changing weather (wind speed, temperature, etc.), on occasions, the estimated boarding time may be delayed. If the closure of the facilities due to adverse weather conditions or technical reasons causes a delay of at least 90 minutes in relation to the booked time, the full refund of the amount may be requested free of charge provided that the tickets have not been used.
Guided tour to the Pico Viejo viewpoint with Cable Car
In the event that the access paths to Teide are cut off due to weather conditions, the activity will be postponed or cancelled.
In the event that the cable car cannot be used for safety reasons, due to weather conditions or technical issues, or if the trail from La Rambleta to the Pico Viejo viewpoint is closed due to snow or ice, you can choose between the following 3 options:
- To change the date of the activity
- To walk the Roques de García alternative route and change the date of the Cable Car ticket
- To walk the Roques de García alternative route and request the reimbursement of the cost of the Cable Car ticket
Montaña Majúa Route
- Start: The base of Mount Teide
- End: Teide Cable Car
- Level of difficulty: medium
- Distance: 3,8 km
- Duration: 1.5 hours
Please bear in mind that in the event of the onset of poor weather conditions during the tour, the guide (who knows the conditions of the mountain) will decide whether to continue the tour or cancel it.
It is possible to change the date of the guided tour to the Pico Viejo viewpoint with Cable Car, or cancel it and receive a full refund of the amount paid, before 3pm on the day prior to the activity. Same day or later changes/cancellations incur a charge of €6 per person.
Date changes are valid for 1 year provided that the vouchers have not been redeemed. Any change of date or cancellation of the activity must be made within a period of no more than 30 days from the date of the initial booking. Up to 3 date changes are permitted.
Teide Cable Car facilities are perfectly equipped, including a shop, a café and a waiting room with Wi-Fi, among others, so that you can enjoy while you stay here.
The base station
The Teide Cable Car base station is perfectly accessible by road and is located at 2,356 m above sea level.
Its modern facilities are equipped with two cabins that travel to the top in under 8 minutes and can hold a maximum of 44 passengers, although for the comfort of our customers, we usually do not take more than 37 people on board.
The views from the base station allow you to behold the spectacular peaks surrounding the Teide volcano.
The base station offers visitors a relaxation area, café and buffet restaurant with impressive views over Teide National Park as well as a souvenir shop and public toilets. This is also the perfect place to find out about the different routes and trails you can do from the upper station.
The upper station
The Teide Cable Car upper station is the starting point of three spectacular trails at the summit of Mount Teide , which are directly accessible from a small hall from where you can walk outside. It has Wi-Fi, toilets and the highest public telephone in all of Spain.
Although there is not a café in the upper station, you will have vending machines at your disposal with drinks and non-perishable food such as snacks.
We recommend that you come prepared for all weather conditions since the upper station is at an altitude of 3,555 m.
Parking
Avoid the car. Choose collective transportation. It is important that together we do what we can to counteract overuse of the vehicle parking areas in the National Park. As a conservation measure, they have been kept to a small size, and they cannot be extended. If you finally decide to arrive by car, please do so after 1.00pm.
The Teide Cable Car base station has a free car park with 220 parking spaces.
It is usually open to public from 8.00am to 6.00pm. In July, August and September, until 8.00pm, and in October, up until the clock change, until 7.00pm.
Outside these hours, the car park is closed and the entry and exit of vehicles is not allowed.
Shops
The base station’s facilities include an information centre and a shop.
Restaurant / Café
The base station offers visitors a relaxation area, café and buffet restaurant with impressive views over Teide National Park.
Toilets
There are public toilets at both the base station and the upper station, which remain open during the opening hours of the facilities.
In case of discounted Mount Teide Cable Car tickets for children or local residents, a supporting document is required to prove entitlement to discount.
- Available from 11.00am to 3.30pm at the Teleférico del Teide Restaurant, located on the premises of the base station, which affords fantastic panoramic views.
- We offer two different adults’ menus (Teide or Gourmet) to choose directly at the restaurant, as well as a children’s menu which will delight the youngest members of your family.
Teide Menu
- Black potato salad
- Chicken wings
- Small draft beer or soft drink
- Coffee
Gourmet Menu
- Beef burger (200 gr)
- Canarian potatoes
- Small draft beer or soft drink
- Coffee
Children’s Menu
- Chicken wings or croquettes
- Chips
- Water or soft drink
Where to find us
Street: TF-21 motorway, km 43 - Teide National Park
Postal code: 38300 Municipality: La Orotava
Teide Cable Car is well connected by roads, and can be easily reached from any point of the island of Tenerife.
If you are in the northern part of the island
- Take the TF-21 motorway which connects La Orotava with El Portillo de la Villa and crosses the Teide National Park. The Cable Car is at km 43. (N28º 15' 17" W16º 37' 33")
If you are in the southern part of the island:
- Take the TF-23 motorway from Boca de Tauce to Chío, which connects with TF-21.
- Take the TF-21 motorway from Vilaflor to Teide National Park, the route of access for the tourist areas of Playa de Américas and Los Cristianos.
If you are close to Santa Cruz or La Laguna
- Take the TF-24 motorway from La Laguna to Portillo de la Villa (La Esperanza Motorway), which connects with TF-21 that will take you to the base station of the cable car at km 43.
Distances
Mt. Teide is approximately an hour’s drive from any point on the island.
- Santa Cruz: 64 km
- La Laguna: 55 km
- Puerto de la Cruz: 45 km
- Los Gigantes: 52 km
- Los Cristianos: 47 km
Frequently asked questions
No. When making your booking you choose the time at which you will redeem your tickets at
the entrance to the boarding area, and NOT the boarding time, which depends on the number
of visitors in said area and varies according to the influx of passengers within any given time
slot. In any case, passing through the boarding area usually doesn´t take more than 30
minutes.
The time slot for descent cannot be booked. The only thing you need to do is get in the queue at the upper station to descend in order of arrival.
If you are only going to buy a cable car descent ticket, we also recommend that you make the reservation online in order to avoid making the payment at the upper station, thus slowing down the queue.
No. Your reservation is valid for one year. You would only need to change the reserved date / time slot directly by following this link https://www.volcanoteide.com/en/manage_your_booking
or at the ticket office, free of charge and within one year from the originally booked date.
Remember that changes of tickets purchased at the ticket office are to be made at the ticket office as well within 30 days.
Check out our weekly calendar of activities and excursions on Mt Teide which we have prepared so that you can view at a glance all the information you need about our activities.
Since the operation of the Cable Car is subject to the changing weather (wind speed, temperature, etc.), on occasions, the estimated boarding time may be delayed.
Your online reservation is valid for one year and you can modify or cancel it at any time at manage your booking.
Yes, although it is not recommended at all due to a higher risk of altitude sickness.
You wouldn’t have to buy/book a ticket for a child under 3.
However, if you decide to go up with a child under 2, you will have to sign a document at the base station, in which you accept all responsibility.
You can cancel an unused online reservation at any time free of charge if the cable car is not operational, or with an administration fee of €6 per person for any other reason. Do it by following this link manage your booking
No. You only need a permit to be able to reach the summit. You can either apply for it in advance on the National park’s website or obtain it by booking any of our hiking activities.
No. You only need a permit to be able to reach the summit. You can either apply for it in advance on the National park’s website or obtain it by booking any of our hiking activities.
No, pets are not allowed.
Large pieces of luggage are not allowed on board.
We do not have a left-luggage facility.
What time slot should I book to ascend by cable car if I already have a permit to access the summit?
Ideally, about 30 minutes before the time your permit begins. If there are no places available in these time slots, we recommend that you book the previous time slot closest to the start time of your permit.
For area conservation reasons, the Teide National Park restricts the time to 1 hour. Also, staying at such an altitude for more than one hour increases the risk of suffering from altitude sickness.
If you have a permit to access the peak of Teide, you can stay longer at the summit, without exceeding the 2 hours you’re allowed to spend in this area.
You cannot use the Cable Car whilst pregnant, as the ascent involves a sudden change in pressure and level of oxygen.
No, it’s not necessary. You can download it and display it on the screen of any mobile device (phone, tablet, etc.).
Reviews
Was fantastic
Very happy with the service
Great, beautiful.
Incredible experience overall. Great system for booking tickets online. Walkways at the upper station are fantastic. Ideal facilities at the lower station.
Beautiful view, friendly service, but the service was delayed so we didn't depart at the time we had booked.
It was easy to get the lift when buying the tickets in internet.
Amazing experience! Beautiful views over the singular landscape of Teide and the sea. Treasured experience. Professional crew - everything feels safe and efficient. Parking!! We started looking for a parking space about 45 minutes before departure and barely made it! Perhaps it was a very busy day but still.. Not many parking spaces close to the lift, so you might have to park down the road (10-15 minutes walk at a normal pace). More with children. IF going again, I'd be there minimum 1hr before the lift departs.
A great experience all went well with the timings a fantastic experience
Excellent website to monitor weather and states of walks and the cable car. I was able to change the time on my ticket with no problem. The only thing I found confusing was the queuing system at the cable car. I had booked online and there was just a huge crowd rather than a queue for on line purchased tickets and for people buying tickets. The time of the boarding cable car needs to be displayed high up as this can not be seen because of the crowd. Also having ordered queues with the next two times above for people to start gathering may be far les confusing.
Such a wonderful experience to get on top of the volcano with the cable car and then have the chance to walk up 160m to the crater. Definitely recommend it! It is better to book everything in advance, especially the walking authorisation for the crater and the night experience to see the stars.
Thanks was nice!
Long waiting time before entering the cable car, although we had a reservation.. Heavy walk to the top.
We absolutely loved this experience! The ride in the cable car is very exciting & the views from mount Teide are simply breathtaking. We cannot recommend this experience enough! Not to be missed :) My only very minor complaint was that the cafeteria did not have gluten free food or I did not see it available. However, the public areas are excellent, well maintained & very clean. Arrive early to park in good time & to walk up the hill to the cable car too.
It worth it
Nice
We recommend going first thing in the morning if possible! We went at 9am and we didn’t have any problems finding a parking spot, the crowds were low going up to the cable car and on Teide. By the time we came down from the cable car (late morning) the crowds were heavy and parking lot was packed. Beautiful experience!
Very efficient and nice friendly staff
Great experience and reasonably priced. The only slight downside is that it is not clear how long you can spend at the top if you are walking and how the cable car ties in with the two hour permit slot for climbing Pico Teide. In fact things seem very flexible and even if your cable car time does not fit the permit time it seems you can go up as soon as you are ready and no-one seems to be monitoring the times.
Great views and well worth a visit! It could be stated more clearly at the website that the visitor can stay up 1 hour at the most.
Friendly staff!
Our time was 2:00 however the line was behind and the person who was in charge of the line ask us to seat and wait. Some of us continues to wait in line and some people listened to the guy. We got our spot 30 min later and people that didn't wait got there much later than us. The guy simply forgot about them and didn't invite. So, i don't know why there was delay. The people that just got there without tickets in advance for them right away and went through the line. Next time, I would buy tickets at the tickets office.
I bought the tickets in advance but unfortunatelly the weather conditions were bad that day and we had to postpone this activity. I've tried to change the date for the next day as the weather was good but could not do it via the website. But everything was alright when we arrived to Teide, we had our tickets updated. Highly recommend this experience to everyone.
Overall fantastic stay
Great experience. Only one downside – it’s hard to sleep in such crowded bedrooms. Highly recommend otherwise!
great
Interesting Place to visit and what a view from the top of Teide!
****
Buen servicio, solamente demasiado tarde ya que necesité una respuesta mas rapida.
*****
Amazing
Volcano is one of the most beautiful location I've visited. Something to improve: more signs on the road so we can track the progress and more friendly staff in Refuge Altavista.
The best experience ever. Very nice staff.
The cable car is very quick and convenient, we did Montaña blanca trail up to the summit, which is about 11km so if you (like us) want to get the last cable car down make sure you arrive by 12. Easy to book online and they accept mobile ticket.
Good hike and beautiful sunrise
We only came down on the cable car after climbing up to the Altavista Refuge for the night and climbing to the summit to watch the sunrise (don’t need a permit to do this). Ascent was tough but not too bad. Hut was warm and sufficient. From hut to the summit was magical in the dark with amazing stars. Watching the sunrise over Gran Canaria was also fantastic but need some warm clothing. All in all very recommended.
nice
As always a wonderful experience climbing Teide. Highly recommend the descent by the cable car. Stunning views.
Worked perfectly for me. Run up and a lift down
It is a wonderful place to visit
3 empty cable cars going down around 9:00 - why would they work sooner, right? Blocked seat - unable to sit on it. Half of the other seat blocked by your employee. Embarrassing English. Taking picture of the QR code from a phone by another phone? Wtf?
Improve system for checking electronic tickets. Every time your staff has to take my phone and go into the control room in order to validate the ticket down.
Na-
Whole service, guides and experience top notch.
****
Everything worked well and fast. Thank you!
I've recommended this trip as a '40 before 40' activity. Essentially 40 things to do before one reaches 40 years of age. This is my second trip up here and both times we paid extra for a guide. Both times we had Maria, who is delightful as well as being very knowledgable with superb English skills. The extra money for paying the guide is definitely worth it. The views and sights from the top defy words, so I'll not bother explaining further. Cafe at the bottom cable car house was excellent, had a quick chat with one of the ladies serving (we were first visitors in that norning) who was also delightful. Overall, it was the best part of the holiday. Would love to visit at sunset.
Fantastic
Excellent charming guide. Very enjoyable.
Very good experience and a must if you are in Tenerife
Very well organised and excellent guide Yolanda. Only comment is a warning about the altitude would be helpful - I think some people would find it difficult. I am fit and healthy but suddenly felt unwell in the descent.
This is a very good value mix of the return cable car ticket and guided tour. You will skip the queue (which is long even so) and get a great insight into the history of the island and El Teide. Our local guide was *** who was so lovely and passionate about the volcano, she made the visit unforgettable! After the tour (which is about an hour) you will have time for your own to wonder around the other side of the peak if you wish and return at your convenience. Highly recommended!
The best thing to do in Tenerife. Tour guide was amazing. Should offer family or couples discount package prices.
It was an amazing experience which we thoroughly enjoyed. We reserved an 11:00 am slot but due to the queue, didn’t get in the cable car until 12. Make sure you have plenty of time. Highly recommended.
Active and professional guide, a lot of interesting information was privided. Beautiful views from mountain.
It was awesome.~^^
Fantastic experience. I recommend the option of a short guided tour of the mountain! Very kind and helpful staff !! Congratulations!!
Enkelt att boka, bra guidning
Lots of waiting around and our 11am tour didn’t start until 11.20. Very, very cold and windy at the top so be prepared. The guide was very good but we cut the tour short as we found walking on the volcanic rock hard going. It was worth doing for the information and spectacular views but we won’t do it again. As you’d expect the cafe expensive.
Guide tour was really informative and interesting. Pre-booking saved all of the hassle when we arrived. Also essential to arrive 15 - 20 mins earlier - car parking is limited and it may take time to get parked.
Was an amazing day. Our guide was very informative.
Awesome!
Pre booked the 10.30 with audio guide for €*** for 4 adults. After then had to queue for 45 minutes and we were squashed onto the 11.15 as there are far too many tickets sold and only 2 cable cars. Sell less tickets and don’t pack people on as tightly.
Firstly, I am unable to understand why sufficient parking space is not provisioned for such a popular tourist destination. Secondly, it is quite confusing where to go when you have a pre-booked ticket. You have to first collect the audio guide and then queue up for the cable car. Why cannot this be simplified with one queue to get your audio guide and queue up for the cable car? In the meantime I came across a very rude staff with curly blonde hair kind of behaving like a school teacher. While on the top it is not very clear where one should go, and the audio guide is completely useless. Finally, why can't all go up to the crater? Why the complexity of a permit? We will not be going to Tenerife again but we lost the opportunity of viewing the crater as the permit lead time is 3 months. The place has some astonishing views and we thoroughly enjoyed the time we spend there. However, it was not very clear from the website that we could spend hours there so we did not plan. Maybe someone sensible will read the review and make the place visitor friendly.
Excellent
When I buy ticket with audio guide online I do not expect long waiting times on the audio dispatcher. On both platforms more sings and information are needed.
An absolute must visit place if you visit Tenerife
Fast and secure, not long queue, amazing views from an amazing natural phenomenon as El Teide is!
Booking on line was easy and when at the location everything went very smoothly - I would recommend your website
Amazing scenery - feels almost like being on another planet! Suggest you arrive early in the morning for two reasons 1) less crowded 2) less likely that clouds will form (quite common in the afternoon). Cable car takes you near to the top of the volcano but be aware that you can’t go right to the top without a special ticket which is not readily available without much higher payment or applying months beforehand. The air is quite thin at the top so we found we got out of breath much more than normal. Well worth going up and walking along the trail where you can see another twin volcano. Staff very helpful and cable car is run very efficiently.
Service perfect. Staff very friendly. We were very lucky with weather : no wind, bright sunshine and clear views.. BUT The audio guide was confusing, not that helpful and not worth the extra € - we had no choice as only remaining possibility if we wanted pre booked tickets.
Two issues: insufficient parking, we had to put our car on the bottom road. Would be better of there was a system fo those who pre-book cable car places to have parking allocated with the cable car ticket. Second issue is we were not able to take our places on the allocated cable car and we ad to take the next one. Which was delayed due to some technical issue at the upper station.
Fabulous trip, a real must see.
A vista é incrível. Os caminhos são fáceis.
Nice wiev
Very enjoyable. Very well organised. Stunning views. Very good audio guide. Well worth the money.
Good experience and good food served to the reserved table
Great service in the restaurant!
every time I have no possibility to visit pic of Teide. Register 3 months in advance??? sorry, I never know more than a week before when I will be on Tenerife next time.
We booked on the 13:30 cable car with a meal at the cafe. We arrived at the car park approximately 1 hour before departure time but it took us 25 minutes of stressful driving around the car park to find a parking space. After walking up the hill to the cable car station it was not clear where we had to go with our online booking details. I went to a man in a kiosk who looked at my booking details & he told me I had to join the queue at the other kiosk. While in this next queue a member of staff looked at my booking & she told me I had to go to the other kiosk... the kiosk where I had first asked the man a few minutes before!! By this time he was dealing with several other people. When I evenutally spoke to him he checked our booking & issued our meal tickets & he told us the cafe closed at 15:30. He then told us to go back to the other queue. After queuing again we were eventually issued with our cable car tickets. It was now definitely too late to eat our meal before using the cable car. When we reached the top cable car station it was 13:58, nearly 1.5 hours after arriving at El Teide car park!! Because the cafe closed at 15:30 we could not spend more than a few minutes at the top before queing for the cable car back down. We reached the cafe & ordered our meal which was very nice & the staff were very helpful. You have several problems with El Teide as one of the most popular tourist attractions in Spain: - Insufficient space, poorly designed car park to allow for the number of visitors & cable car passengers. - Poor signage & unclear instructions for visitors who have pre-booked. - Having 2 kiosks, 1 for meal tickets & 1 for cable car tickets is very wasteful, inefficient & slow for visitors. - Closing the cafe at 15:30 is too early for many visitors & does not allow much time to eat a meal for anyone who is booked on a cable car at 13:30 or later. Overall, the above issues reduced our enjoyment & created a stressful time, albeit amongst amazing scenery!
We thought when ticket said access to mountain, it meant to summit it doesn’t you need to book a permit 2 months before visit!
What is the point of booking online when you still have to wait 30 minutes in a queue only being served by one extremely slow member of staff to collect your meal tickets? It was so frustrating. If possible only book the cable car as that will avoid having to wait for the meal tickets. The meal was great but the wait was terrible at the start and we ended up missing our pre-booked time as a result of the extremely slow member of staff who thinks she can manage everything on her own!
Amazing place
The View is good and worth a visit, I booked online with Lunch, I would not recommend the lunch as this was shocking and the service was the worst I have seen, because there is no alternative your crammed into the cable car like sheep. Once back at the bottom we went for the lunch and instructions are poor, the choice is appalling, the vegetarian option was the salad with meat inside and they don't reserve you a window seat. If you want to go to restaurant I would recommend just going there and buying a sandwich or cake and sit at the window. I think the staff should not be in a service job as they are not welcoming. The parking is crazy, you have to park a way along the main road unless your very lucky to get a space closer, it's dangerous parking along the main road as there is no foot patch and cars squeezing past. Maybe we were just unlucky as at that time it was really busy, I don't know what it was like at other times. They have the space there to make a good large car park but they are obviously not wanting to spend money on the place and just cram as many people through as they can. I'm sure you will have a different experience at different times of day and different staff and if your expectations are not very high. The walks around the surrounding areas are good and worth it. Like Share
Great experience!
Great trip, very enjoyable. It was a little slow to collect tickets from counter. Lunch was great and the guys in the cafe where so helpful.
Everything was perfect including lunch on which we were late ... but still had it ...
We did the sunset tour. An absolutely brilliant experience led by the wonderfully knowledgable ***. I can highly recommend this, we will definitely do this again.
Meeting time was 17:15, start was a hour letter. It like to long 😒
It is definetely worth it to go there and see vulcano view
One of the best experiences of sunset I ever had :) highly recommend
Has a great time. Loved the tour. Highly recommend!
An amazing experience, we have really enjoyed it. Highly recommended!
The sunset itself was well worth seeing. However, for the price the whole experience was poor. Overall more time was needed to make everything better. The poor aspects were - There was no clear guidance at the cable car base station to indicate that the sunset tour was being called for ticket checking. Most fundamentally, there was not enough time at the cable car top to walk to pico viejo viewpoint, listen to the guides talk, plus stop and appreciate the sunset and all around.
Amazing.! So Mich positive emotions!
Great informative guide, beautiful views, very cold up there.
Great activity! A must when in Tenerife!
organizzazione pessima, il gruppo era troppo numeroso, siamo stati assegnati all'ultima cabina, arrivati in cima in ritardo, la guida si è affrettata per raggiungere il resto del gruppo ma siamo arrivati con il Sole che era praticamente tramontato. A quel punto un'altra guida, che parlava Inglese a malapena ci ha invitato a tornare indietro, erano passati meno di due minuti dal nostro arrivo. Quando le ho fatto notare che eravamo partiti in ritardo mi ha risposto che bisognava tornare indietro per ragioni di sicurezza, cosa vera, ma che nulla ha a che fare col fatto ci hanno fatto partire in ritardo. Ho scritto una mail al servizio clienti chiedendo un rimborso in quanto, di fatto, il nostro gruppo non ha svolto l'attività proposta e mi è stato risposto che tutto si era svolto secondo i piani. Per inciso, l'unico gruppo che ha raggiunto il posto in tempo è stato quello degli Spagnoli.
I really recommend the sunset.
great place
Amazing view
*****
